DiscoverCX Insider - Customer experience leaders sharing insights and ideas for customer service success"a placement students' bible" - W / Elysia Filaitis (CX Insider Podcast
"a placement students' bible" - W / Elysia Filaitis (CX Insider Podcast

"a placement students' bible" - W / Elysia Filaitis (CX Insider Podcast

Update: 2025-07-23
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Description

In this episode, we flip the mic as Elysia—our Marketing Executive, podcast editor, and host—sits on the other side of the sofa to reflect on her transformative placement year. From navigating a tough recruitment process to running a podcast solo, Elysia shares honest insights, valuable tips, and the lessons that shaped her journey.


Content: 


00:00“Don’t wait for opportunities” – Elysia core mindset

01:18 – Starting the placement year & studying at Loughborough

02:40 – How she found her placement using LinkedIn and Bright Network

05:10 – Recruitment tips: video submissions, interviews & the STAR method

08:41 – What employers really look for: enthusiasm, innovation, knowledge

13:43 – Biggest adjustments from uni to working life

20:27 – How university (societies & modules) prepared her for the role

25:41 – A typical day as a podcast host & marketing intern

27:21 – Projects she’s proud of: rebranding thumbnails & email campaigns

31:59 – Final advice: take initiative, make connections, and ask questions

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"a placement students' bible" - W / Elysia Filaitis (CX Insider Podcast

"a placement students' bible" - W / Elysia Filaitis (CX Insider Podcast

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